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  • Updated

Even before he joined Lyft’s board in 2021, David Risher had taken hundreds of trips as a passenger so he felt like he knew a lot about the ride-hailing service. But he never expected to be thrust into the driver’s seat at a time when Lyft was running like a jalopy.

  • Updated

Ride-hailing and food delivery companies say extreme violence is rare among the millions of trips completed each week by gig workers. But three attacks in Florida last month sent ripples of fear among some app-based drivers.